Service status

Service status

Availability of the PastePile workbench and related services.

Checking service status

Waiting for the first readiness check. Any published incidents are shown below.

Checking from your browser…

What these checks cover

Each service row comes from live checks the PastePile API reports to your browser: the API and its database, the analysis job queue, a running analysis worker, whether any analysis is stalled, evidence storage and the PDF report renderer. The API refreshes these checks at most every 30 seconds. They confirm each service is reachable and running; they do not run an investigation, upload a file or render a report, so they cannot confirm that every workflow completes. Published incidents add written context but never change a row. Availability is not a statement about the correctness of an investigation or the security of your own systems.

Services

  • Workbench
    Signing in and the application API that serves the workbench.Status unavailable
  • Evidence processing
    Parsing uploaded evidence and running analysis jobs.Status unavailable
  • Evidence uploads
    Accepting uploaded files and pasted evidence into a case.Status unavailable
  • Reports and exports
    Generating reports and PDF, Markdown and JSON exports.Status unavailable

Recent service history

Investigation service unavailable

Resolved

Workbench, Evidence processing, Evidence uploads, Reports and exports

Workaround: Public synthetic demo cases and sample reports remain accessible. Do not submit customer incident evidence through the pilot inquiry.

  1. 11 Oct 2026, 02:14 UTCIdentifiedThe hosting provider recorded the application API, analysis worker, report renderer and scheduled services as suspended. This timestamp reflects the earliest verified suspension record, not a proven outage start.
  2. 13 Oct 2026, 01:11 UTCIdentifiedA production readiness check returned HTTP 503, and service suspension remained confirmed. Customer investigations, uploads and new report generation are unavailable while the runtime is suspended. A recovery time has not been verified.
  3. 13 Oct 2026, 21:32 UTCMonitoringThe application API, analysis worker, report renderer and scheduled services were redeployed and are running, and the production readiness check passes for the API and its database. The job-queue Redis instance was still suspended, so workers picked up analysis jobs by polling and request rate limiting was degraded.
  4. 13 Oct 2026, 21:41 UTCResolvedThe Redis instance was resumed and the analysis worker reconnected to the job queue. The production readiness check reports the API, database and Redis available. This resolution is based on readiness checks and service logs; a full customer investigation was not re-run on production for this update.

For a blocked investigation, export, sign-in or payment, contact hello@pastepile.com. Include the action and the approximate time, and do not send raw incident evidence by email. See Support for what support covers.